Everything You Need to Know

Frequently Asked Questions

  • How long does it take for carpets to dry?

    With our Hydro Master system, most carpets are dry within 4 to 6 hours.

  • Are your cleaning solutions safe for pets?

    Yes, we use non-toxic, eco-friendly solutions that are safe for both children and pets.

  • Do I need to move my furniture?

    We ask that you move small items; we can assist with light furniture moving during the appointment.

  • How often should I have my tile grout cleaned?

    For most Las Vegas homes, professional cleaning every 12 to 18 months is recommended.

  • Do you offer same-day service?

    Yes, we offer same-day service for emergencies and based on schedule availability.

  • What is a "Trash Out" service?

    It is the complete removal of all debris and abandoned items from a property, usually post-tenancy.

  • Can you remove red wine or pet stains?

    Our advanced spot-treatment process is highly successful at removing most organic and synthetic stains.

  • Is your company insured?

    Absolutely. Real Steamers is fully licensed, insured, and bonded for your protection.

  • Do you clean commercial properties?

    Yes, we provide full-service cleaning for offices, retail spaces, and restaurants.

  • What makes your steam cleaner different?

    Our truck-mounted unit provides much higher heat and suction than portable units, ensuring a deeper clean.